The Challenge

A senior executive team was under pressure to deliver a high-stakes, multi-million dollar project — but internally, it wasn’t working.

There were strong personalities, unclear dynamics and growing tension.
Trust was low. Conversations weren’t landing.
And the dysfunction was starting to impact delivery.

The Work

Before the workshop, I spoke with each team member individually — to understand what was really going on beneath the surface.

In the room, we didn’t focus on symptoms.
It was on helping the team see the patterns driving their behaviour — and their impact on each other. That’s where real change happens — not in theory, but in how people are showing up with each other in real time.

We worked in real time:

• surfacing what wasn’t being said

• building awareness and accountability

• creating the safety needed for honest conversation

The team also developed a shared agreement — defining how they wanted to work together going forward.

What Shifted

The shift was immediate — and sustained.

• Conversations became more open and productive

• Trust strengthened across the team

• Decision-making became clearer and faster

• The team began working as a team — not a group of individuals

The project was delivered successfully.

“I would say dollar for dollar it was the best money we spent on the entire project.”

A year later, the team was still using the practices — and had become a high-functioning, aligned and resilient group.

Working with a team facing something like this?